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Driving Licence: A current, full (manual transmission, not probationary), Australian, country of origin, or International driving licence is acceptable. Please show at pick-up. The minimum age of drivers is normally 25 years, and only those drivers listed on the Form are authorized to drive the vehicle. We reserve the right to refuse any rental at our discretion.
Pick-up and drop-off: At 45 McLean Street, Morwell. Normally between 7:00~9:00am or 7:00~9:00pm daily, unless arranged otherwise. The number of days (daylight hours) between these periods is the basis for calculating the number of rental days. This also enables pick-up/loading the night before your trip at no extra charge.
Rental duration and kilometers: Vehicles may be hired for durations of 1 day to 6 weeks. The daily rate allows for an average 130km travel. Additional kilometers are charged at 25 cents/km. Unless agreed otherwise in advance, the range of travel must be within Victoria or up to 100 km into NSW or South Australia. The vehicle is not to be used off-road or in snow conditions. Agreement must be obtained for any extension to the hire period, otherwise the vehicle may be reported to the police as stolen.
Repairs: Although we run well-maintained vehicles, the need for minor repairs may arise. Any repairs costing over $100 will require our authorisation by phone. Costs will be reimbursed on the condition that receipts are provided when dropping off the vehicle, and the hirer was not responsible for the damage. We reserve the right to charge the hirer for any speeding/parking fines or accidents, including third party property damage, not reported on drop-off of the vehicle. For emergency roadside assistance, or in the event of an accident, contact Gippsland Fleet Maintenance on (03) 5133 7034, 0428 842 031 or 0427 505 944.
Vehicle condition: We aim to present our vehicles immaculately. Before departure please take a few minutes to inspect the vehicle and discuss with us any exterior or interior blemishes. After drop-off we will clean the vehicle and carry out a thorough inspection of bodywork, interior and running gear. Any bodywork/paint/windscreen/tyre damage, soiling of upholstery or missing/damaged equipment will be repaired at your cost (copies of quotes/invoices supplied). This may take a few days to finalise.
Fuel: The vehicle fuel tank will be full on pick-up, and should be refilled at drop-off at your cost.
Refundable Security Deposit: On pick-up of the vehicle a Security Deposit (bond) of $1,000 is payable This deposit is normally made by credit card Sales Voucher which is not processed, then destroyed upon satisfactory return of the vehicle. (For Regular Renters see below)
Insurance Excess (or collision loss/damage liability): Vehicles are insured for Third Party Property damage, but you (the hirer) are responsible for the first $1,000 of any claim, including windscreen and tyre damage. Personal injury normally is covered by Registration Third Party Insurance, however we recommend that customers wishing to insure personal belongings should take out personal travel insurance.
Payments: A Booking Deposit of $100 is required to confirm your reservation. The outstanding balance and refundable Security Deposit should be paid on pick-up. Payments may be made by cash, bank cheque, personal cheque or credit card (Mastercard, Visa or Bankcard). However any payments by personal cheque or exceeding $2,000 by credit card must be received by 14 days prior to departure. The Security Deposit is usually paid by credit card Sales Voucher, which is then destroyed after satisfactory return of the vehicle. Note that all transactions are in A$, and that any cancellation is not refundable, but credits a future rental.
Regular Renter Option: A reduced rate of $70/day (instead of $100), or $50/half-day, is available to customers contracting (for 12 months) to hire on a minimum of one day per month for every month of the year excepting January. Payment terms are 14 days on monthly invoice. The Security Deposit/Insurance Excess (bond) payment of $1,000 may be substituted by establishment of a Credit Account for which two trade references are required.
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